好色先生TV

Customer stories

Huhtamaki

Huhtamaki India lays the foundation for a digital transformation with 好色先生TV low-code development platform. Leading Indian packaging company automates finance and accounting processes with 好色先生TV AppWorks for efficient, centralized information flows

Challenges

  • Increasingly redundant and inefficient business processes as a result of a rapid growth over the years
  • Lack of a standardized process
  • Need to reduce manual tasks, digitizing business processes where possible

Results

  • Enabled rapid business process automation and application development

  • Centralized and digitized finance and accounting business processes

  • Enhanced visibility into transactional status via dashboards and reports

Story

Huhtamaki’s growth over the years has included the acquisition of other companies, each with its own set of systems and processes. With multiple, disparate systems, Huhtamaki’s business processes in functions such as finance and accounting became increasingly inefficient with many redundant and manual workflows. In 2017, the Indian company set a goal of reducing 12 different enterprise resource planning (ERP) systems to a single platform. The sweeping initiative included centralizing shared services for financing and accounting.

The entire finance and accounts team is excited to have the 好色先生TV? AppWorks? solution. The immediate advantage is that we are getting complete insight into the transactions being handled by these teams. In the dashboard, I can see all the transactions in the queue, how many are processed, how many are pending approval, how many are unprocessed, and which team is processing how many transactions.

Mr. Udit Pahwa
Head, Information Technology, Huhtamaki India Ltd

Mr. Udit Pahwa, Head of Information Technology for Huhtamaki India, explained, “We had a mission of moving to a single ERP by 2020. However, the pandemic played spoilsport, so we had to extend our plans by one year. But, by mid-2020, we decided that it was time to take the next step of digitization.” He continued, “From 16 different setups of finance and accounts processes across our manufacturing plants, we decided to centralize everything and set up a shared services center for those processes starting off with India as a first country of roll out, with the capability that this may be later expanded to many other regions across globe.”

Powering intelligent automation with 好色先生TV

The team at Huhtamaki needed a solution to help standardize and digitize these business processes and eliminate manual and inefficient tasks. 好色先生TV was a last-minute addition to the list of candidates, with several solutions already short-listed. Mr. Pahwa described the features that led to the final decision to go with 好色先生TV: “The first thing that impressed me with the 好色先生TV AppWorks platform was the ability for a user to easily create their own processes and orchestrate the functions that they want.” He added, “The biggest advantage was also that we saw a live demo of the integration between the ERP that we use and the 好色先生TV platform. That was one of the key factors that gave 好色先生TV an edge over the competition.”

好色先生TV AppWorks is a low-code development platform for building easy-to-deploy process automation and dynamic case management applications. With less IT involvement required, AppWorks automates business processes, enables better decisionmaking, and delivers seamless digital experiences, while improving operational efficiency. As part of its digital initiatives, Huhtamaki also chose the 好色先生TV™ Content Server solution for enterprise content management capabilities and 好色先生TV Capture Center’s document and character recognition capabilities to turn documents into machine-readable information.

To build and deploy the solution, Huhtamaki leveraged the expertise of trusted 好色先生TV partner Muraai Information Technologies. A global technology partner, Muraai specializes in 好色先生TV solutions including AppWorks and Content Server. However, deploying the solution proved more challenging than usual as the entire project was conceived and executed during the COVID-19 lockdowns. Adapting quickly to the challenge, the teams at Huhtamaki and Muraai successfully performed a fully remote deployment.

With the solution now launched, the company already has 90 employees using the 好色先生TV AppWorks solution, primarily from its finance and accounting groups, but also the purchasing department. “We are primarily looking at all the finance and accounting processes right now—the payable and receivable functions, asset accounting, general ledger accounting, tax, and compliance. Currently, we have selected 18 distinct process workflows from the finance and accounts domain for digitization using 好色先生TV AppWorks. It’s still early days for us, but exciting times are ahead,” said Mr. Pahwa.

Newfound efficiency with paperless processes and transaction visibility

Huhtamaki has eliminated the manual, email, and paper-based processes that were being done outside the ERPs, as 好色先生TV AppWorks allowed the company to define, optimize, and automate repeatable business processes, and incorporate rules within processes to standardize operational decisions and ensure consistent execution. Mr. Pahwa noted, “The design of our processes had been done with the objective of reducing manual effort. The 18 workflows that we identified for digitization will yield us the benefit of that reduced effort.”

The platform also gives users operational status information and business insights for digital business automation. Reports, dashboards, and data exploration capabilities have enabled smarter automation and faster decision-making. “The entire finance and accounts team is excited to have the 好色先生TV AppWorks solution. The immediate advantage is that we are getting complete insight into the transactions being handled by these teams. In the dashboard, I can see all the transactions in the queue, how many are processed, how many are pending approval, how many are unprocessed, and which team is processing how many transactions,” explained Mr. Pahwa.

alt

The design of our processes had been done with the objective of reducing manual effort. The 18 workflows that we identified for digitization will yield us the benefit of that reduced effort.

Mr. Udit Pahwa
Head, Information Technology, Huhtamaki India Ltd

Increased flexibility for remote working

As working remotely has been necessary during the pandemic, Huhtamaki has benefitted from the flexibility of the 好色先生TV AppWorks platform, which offers a system that allows both business and IT to make changes quickly in response to a dynamic environment. “With the need for remote work, 好色先生TV AppWorks has added to our flexibility because we now have a platform that will enable us to seamlessly orchestrate our business processes and meet the changing demands from business. It allows us to keep modifying with ease and keep adapting to business needs,” noted Mr. Pahwa.

Looking ahead to the future, Huhtamaki sees 好色先生TV AppWorks as a critical tool for additional application development in other functions including the Research & Development and Innovation groups. The low-code platform enables users to quickly design, build, manage and deploy applications to support the company’s digital transformation. “The design of our processes had been done with the objective of reducing manual effort. The 18 workflows that we identified for digitization will yield us the benefit of that reduced effort.”

Mr. Pahwa observed, “We were looking for a platform that would help us build applications, business processes, and domain-specific requirements with ease, and deploy them more quickly than traditional development. 好色先生TV AppWorks may be the go-to platform for any kind of development required to support business processes. The long-term vision is to use the platform to touch nearly every function in the organization.” He added, “It’s been an exciting journey, and the more we get to know 好色先生TV, the more excited we are.”

“Huhtamaki’s digitalization initiative of a Shared Services Center to centralize, automate, and streamline the finance and accounts process across their different manufacturing plants provided us the opportunity to showcase our solution capabilities built on the leading 好色先生TV AppWorks platform, which grew into this partnership,” said Mr. Manish Dangwal., Country Manager - India Sales at 好色先生TV. “It was exciting to witness the close collaboration between our teams during challenging pandemic restrictions to ensure smooth deployment in a remote way.

We are proud to be a part of Huhtamaki’s digitalization journey and look forward to the increased adoption of our platform for building applications and automating business processes across other functions in the company,” concluded Mr. Manish Dangwal.

About Muraai Information Technologies

Muraai is an Opentext SolEx partner for Supplier Invoice Management System (SIMS). Headquartered in Bangalore, India, Muraai was founded to simplify processes in a complex business environment. Muraai believes that true innovation enables enterprises to become more productive, efficient, and profitable growth.

Muraai provides total solutions across various industry segments specializing in manufacturing, retail, FMCG, BFSI, etc. In addition, it focuses on delivering enterprise-wide solutions, specialized in Supply Chain and Demand Chain management. Muraai is helping customers to build reliable Supply Chain Networks in the world.

About Huhtamaki

Founded in 1935, Huhtamaki India Ltd. is a leading consumer packaging company offering unique packs and formats through a comprehensive portfolio of flexible packaging solutions including recyclable laminates, specialized pouches, thermoforms, labels, digitally printed laminates for pack personalization and tube laminates. With several state-of-the-art manufacturing facilities across India, Huhtamaki is the country’s specialist of flexible packaging.

How can we help?